A full voice rehab of their site, checkout flows, email journeys, and brand-level ad concept. Insta360's existing copy carried the flattened neutrality of translation — accurate, functional, and completely unwilling to have a personality. My job was to find and empower the voice that was already there underneath it, across every surface a U.S. customer touches.
Position Insta360 as the smarter, more cutting-edge capture solution — directly addressing the top frustrations users face with the competition while reinforcing Insta360's values of innovation, freedom, and seamless creativity.
Show how Insta360 eliminates the top pain points — overheating and dead batteries — replacing them with smart, category-pushing performance that just works out of the box.
It's not enough to be technically better — we have to be more alive. That means more personality than the competition: the adored troublemaker who bends the rules, loves a bit of banter, moves fast, and always lands on their feet. Quick-witted, sharp, effortlessly capable, never too serious about themselves. Confident enough to poke fun, clever enough to back it up, bold enough to lead.
Key moments from the flagship landing pages — the original copy as it came to me in the client handoff, next to what shipped live.